Privacy Policy

Your privacy is important to us. Learn how we collect, use and protect your personal information when you visit the Bolamu Spa website or get in touch with us.

Last updated: June 2026

At Bolamu Spa, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect when you visit our website, how we use it and the choices you have regarding your personal data.

By using this website, you agree to the practices outlined below.

WHO WE ARE

Bolamu Spa is a skincare and wellness clinic based in Canning Town, London, specialising in personalised, results-driven skin treatments.

Email: info@bolamuspa.com

INFORMATION WE COLLECT

Depending on how you interact with our website, we may collect:

Your name
Email address
Telephone number
Information submitted through our contact or enquiry forms
Appointment requests
Website usage information collected through cookies (where consent has been given)

We only collect information that is necessary to respond to your enquiry or provide our services.

HOW WE USE YOUR INFORMATION

We use your information to:

Respond to enquiries
Manage appointment requests
Contact you regarding your booking
Improve our website and user experience
Comply with legal obligations where required

We will never sell your personal information to third parties.

CONTACT FORMS

If you complete a contact or enquiry form on our website, the information you provide will only be used to respond to your enquiry or discuss your treatment options.

appointment bookings

Appointments are booked through our secure online booking provider. Any personal information submitted during the booking process is handled securely in accordance with their own privacy practices.

cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.

Some cookies are essential for the website to function, while others are optional and only used with your consent.

You can manage or withdraw your cookie preferences at any time through our cookie banner.

how we store your information

We take appropriate measures to protect your personal information against unauthorised access, misuse or disclosure.

Your information is only retained for as long as necessary to fulfil the purpose it was collected for or to comply with legal requirements.

cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.

Some cookies are essential for the website to function, while others are optional and only used with your consent.

You can manage or withdraw your cookie preferences at any time through our cookie banner.

HOW WE STORE YOUR INFORMATION

We take appropriate measures to protect your personal information against unauthorised access, misuse or disclosure.

Your information is only retained for as long as necessary to fulfil the purpose it was collected for or to comply with legal requirements.

SHARING YOUR INFORMATION

We may share your information with trusted third-party service providers who help us operate our website or manage bookings, including:

Website hosting providers
Appointment booking software
Website analytics providers (where applicable)

These providers only receive the information necessary to perform their services and are required to keep your information secure.

YOUR RIGHTS

Under UK data protection law, you have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information where applicable
Object to certain types of processing
Withdraw consent where processing relies on consent

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites, including social media platforms and our online booking system. We are not responsible for the privacy practices of these external websites and encourage you to read their privacy policies.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in legislation or our services. Any updates will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Bolamu Spa
Canning Town, London
Email: info@bolamuspa.com
Instagram: @bolamuspa